Online shopping in Kenya has grown by leaps and bounds in the last few years and is fast becoming popular. In kenya and other African countries, a growing generation of young, internet-savvy individuals has embraced new, online technology. In Kenya, 18-24% make online purchases,the number of mobile cell phone subscriptions has topped 9 million.
Jumia Kenya is your number one Online Shopping solution. You can purchase all your mobile phones, tablets, computers & laptops, women’s fashion, men’s fashion and more online and have them delivered to you. Jumia has payment options that suit everyone, and they have a payment-on-delivery option for extra convenience.
Discover top brands of fashion wears, all availabe at the lowest prices online in Kenya.
The online store has almost everything you would need to buy online and Jumia is steps closer to becoming the ‘Amazon of Africa’.
Below is some of the common questions we ask ourselves regarding online shopping;
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How does the Jumia Delivery Network work?
Jumia has its own delivery fleet that is in-charge of all deliveries countrywide.
Items that are of high value the items are provided with extra security. Jumia Kenya has a partnership with Aramex and customers can order online and pick from any Aramex center across Kenya.
Jumia has hubs in Mombasa and Nakuru. The Mombasa hub serves the larger Coastal area while the Jumia Kenya Nakuru hub serves the Rift Valley region.
What happens if a buyer lacks a P.O BOX Address?
I have been asking myself this Question…..
The customer can give the address to a familiar center, School, Police Station, or give a desired place from where they can collect the delivery.
How long do Jumia Kenya deliveries take?
For fashion items they offer next day delivery. They also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru.
Smartphones typically take 3 – 7 days to be delivered. This depends on the distance and customer preferences.
What happens when the item gets lost while in transit?
Well, this is of concern to many but, The chances of this happening are theoretically impossible, but in such a case JUMIA takes the whole responsibility for the item.
What happens when the delivered item is broken?
Jumia will replace the item for the said client in an agreed duration.
Jumia offers warranties of up to 5 years on different items, as long as the said item is within the warranty policy, the item can always be returned.
They are an online marketplace and they have different sellers selling on our website. If an item is faulty, the customer returns the item to Jumia and they in-turn return it to the seller and organize for the replacement
The item just needs to meet their return policy requirements and the warranty policies.
They have the latest collection of smartphones and gadgets from the best brands in the industry such as Tecno, Infinix, Samsung, Huawei, Oppo, HTC and much more. Enjoy maximum comfort in your home by placing order for quality home appliances from the best manufacturers.