“Unfortunately” Error Messages
This message appears when you’re in the middle of using an app, and then forces that app to close. Sometimes it is so severe such that you are unable to use your android device completely!!
Most of these error messages are due to apps cache.
Below are some of the steps you can take to fix the issue.
How To Clear Apps Cache
First, navigate to Settings on your device.
Go to Applications > Application manager
Swipe left until you find the All tab.
Scroll down to the app that’s causing problems and tap on it.
Here you will find the Clear data and Clear cache options.
Clear out the app’s storage
This problem often arises with the contacts, gallery and launcher apps. The procedure to fix this is generally always the same.
Uninstall and reinstall the app
If the app isn’t built-in, you can also try uninstalling it and then reinstalling it from the Google Play Store. Simply open the Play Store app, open the menu bar on the left hand side and tap on My apps. Find the app in question and hit Uninstall, which takes a few seconds. Atterwards, you can install it again.
Turn it off and on again
You can also try doing a soft reset, which simply means restarting your device. This is super simple and quite effective if your phone has been on for a long time. A soft reset will power cycle your phone, turning it off and then back on again.
Sometimes, it has also found that the error is showing because the app is not being updated. Updated version of app solves this error as the update is done to fix the previous error and add new features.
- Go to Google Play Store >> Go to Menu
- Find My apps >> Slide right and Go to “Installed”
- There you can see the apps and even the option to update (if the updates are available)
Last resort: do a factory reset
When the above solutions have failed, you can resort to factory resetting your phone. When doing a factory reset, ensure that you have backed up all of your data beforehand. I repeat: back up all of your data first. A factory reset will wipe your device and set it back to factory defaults, taking everything, including any bugs, with it. You can restore your apps and data afterwards easily, as long as you’ve made a backup.
Hassan is a Technician in mobile software programming, Internet technology and Electrical Installations. He also specialises in renewable and green energy solutions like Solar and Wind Power Systems.