customer Archives

How to Deliver Better Customer Service Amid the COVID-19 Pandemic

September 8, 2020September 8, 2020 - by Hassan

Good customer relationships are established over time — through customized experiences and met expectations, confirmed by repeated interactions. A crisis, however, tests the weaknesses and strengths in your customer relationship. …

3 Ways Technology Will Drive Customer Service in 2020

April 4, 2020April 4, 2020 - by Hassan

2019 has seen a growing demand for fast and personalized customer support. As the majority of clients become tech-savvy, more businesses are embracing artificial intelligence to ensure 100% customer satisfaction. Let’s take …